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Great service, wonderful , kind, and caring technicians. Great work! Very appreciative.
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Knowledgeable, helpful, and respectful. Appreciate the options and thoughtfulness.
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Kameron with John the Plumber did a great job resolving my issue with a clogged drain. He came in the scheduled time frame and I received great communication from the office of when he was on his way.
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Carl Robinson did a great job explaining the scope of the job
Response from John the Plumber:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Guys were nice but $245 to replace the hose behind the toilet which took 5 minutes is mighty steep if you ask me!
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Thank you for taking care of my plumbing issue. Everything looks good and I appreciate your dedication to getting this job finished today.
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Kim was very nice and knowledgeable. Showed up right on time.
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Shane and John are professional and respectful. Also, knowledgeable and thorough in determining the root cause of the problem. We appreciate the great service.
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Wonderful service. Thanks for being so thourough.
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Arrived and customer explained the situation that they believed to have a leak somewhere in the attic above the garage. After visually walking around the house we offered a full leak detection and a visual leak inspection which both were declined because the customer started to believe it might just be coming from the Air conditioner. Customer had went into attic while we were there and confirmed that water spots had dried and no visible leaks were found. We suggested they contact HVAC repair company. JTP will right up estimate for leak detection to send to customer so that if problem persists they can choose to move forward at a later date.
Customer had stoppage in main line and 2 toilets not working properly. Snaked from roof vent over guest bathroom and ran 75 feet of cable to clear the stoppage also scoped line to assure line was clear and flowing properly. Performed a minor rebuild on guest bathroom faucets replaced fillvalve . Also reset toilet and replaced tank to bowl gasket in back bathroom. Checked all work for leaks and function.
Customer call John the plumber out today because he would like his shower in his guest bathroom temperature turned up and in his master bathroom, he would like his shower trim installed. Upon arrival, technician saw that it was no issue to turn up the temperature on the guest bathroom shower, but in the master bathroom customers missing the trim for the diverter. Technician will come up with a few options to resolve the customers issues today Job details: Technician will install shower trim in master bathroom and adjust temperature in guest bathroom shower
Upon arrival to the location, we met with Curtis who came out and walked us around the house to the main valve where he had a leaking hose bib. I recommended he change out the main valve as well. Curtis then asked us to check the rest of the hose bibs outside and his bathroom faucets, His wife wants them replaced soon. Moreover, I got some options for Curtis which he thought was too much, he wanted to do everything outside but couldn’t right now and just wanted to get the hose bib on the main valve to stop leaking. Furthermore, he approved the estimate and we shut the water off at the meter and made the necessary repair. We then checked for leaks afterwards, and all is well at the moment. Install premium Wolverine Brass ball valve hose bib w/ SS handle WOLVERINE BRASS MAKES THE HIGHEST QUALITY HOSE BIBS, THIS STYLE OF HOSE BIB MAKES TURNING THE WATER ON AND OFF EASY.
Job details: Technician removed gas tankless unit located outside that was giving error. Code 33. After removal of the unit technician then proceeded to install a new natural gas, tankless water heater. Water was restored to the home tankless water heater was installed. Everything is operational. * customer would like the control pad hooked up but in order to hook up the control pad we need a adapter. Technician will order the adapter and the price to install. It will be 150.
Upon arrival, the customer reported a backed-up bathtub and occasional slow drainage in the shower. We tested all fixtures and flushed all toilets to assist in diagnosing the issue. Based on our assessment, we recommended running the K60 machine from the roof to clear the main line, followed by a camera inspection for visual confirmation. The camera inspection revealed significant scaling and multiple areas of channel rot in the main line. JTP recommends performing a descaling and jetting service to restore proper flow and prevent further deterioration. We then attempted to clear the tub by running a drill snake through the overflow; however, we were unable to get past the blockage. We proceeded to use the K50 cable through the tub drain and successfully restored drainage. However, we encountered an obstruction approximately 10 feet in, which we suspect may be a break in the cast iron pipe, contributing to the slow drainage and potential for future blockages. To verify flow, we fl
Customer called John the plumber out today because he’s experiencing an error code on his gas, tankless water heater located outside. error code reads 33. When technician arrived, customer informed him that the error code is no longer showing and a tankless water heaters are working. With technicians experience, he knows error code means that the heat exchanger needs to be replaced. But without seeing any error codes, technician cannot 100% be sure of the problem. But technician did notice that the water heater is from 2017 and it’s hooked up to a recirculating pump. Having a recirculating pump on a gas tankless can shorten the life span of the unit due the water in the unit constantly running. Due to the age of the unit technician recommends that customer gets it replaced.
Upon arrival, customer showed me shower valve, toilet and washing machine hose bibs that need to be replaced and repaired Gave customer option to rebuild toilet replace hose bibs for washing machine and remove trim plate of shower valve to identify what cartridge to order At this time toilet is completely rebuilt new hose bibs are installed Will be getting with manager for shower valve estimate Customer has one year warranty on toilet rebuild, including emergency shut off and supply line One year warranty on new washing machine hose bibs
Toilet needs a major rebuild. Provided estimate to customer customer accepted estimate for a major rebuild performed a re-on toilet Gerber checked operation fully functional customer does have an outdated heater provide an estimate for a new 80 gallon heater.
Upon arrival we installed the ordered OR faucet. We then checked for leaks and there are no leaks. Tested the faucet for functional and security. Everything is great.
Property manager will not be available to approve anything till Monday per office. Spoke to customer over the phone and explain the options that we have available as well as the notify him about the property manager and things cannot get squared away till next week. 30 gallon lowboy 3500 W heater will need a half inch TMP with the male bushing brass reduced to a half inch.
Marcia Isner Customer showed me toilet right by front door fill valve is not filling up tank in toilet needs a minor rebuild as well as an emergency shut off estimate provided then customer showed me a second bathroom fill valve and flat are good. Just handle is corroded and broken. See picture, then proceeded to take pictures of the heater 20-year-old heater customer would like an estimate provided customer estimate for heater permit And install of new toilet customer supplied with angle stop. Customer showed me third bathroom where a full valve will not register when there’s enough water inside tank needs another minor rebuild. Try to do one minor rebuild for two fill valves and an angle stop. Customer says price is too high. Try to combine pricing to earn customers business said they want to shop around. Pricing is too high. Misner1507@yahoo.com
Upon arrival, customer showed me the shampoo/ conditioner stand laboratory sink and I noticed it was leaking from the Fernco, where the tubular goes in from the back of the laboratory. So I removed hose from laboratory to see because the pitch was off. When I pulled out the hose, alot of backflow water came out. I pushed tubular further in and re-tightened down further than what was tightened down for customer. Ran water for about five minutes to make sure there was no further leaks. Customer is satisfied.
This invoice is to provide an install a ream 4500 W 28 gallon water heater. This is a permitted job and will come with an electrical on off switch dedicated just for the heater. Due to the age of the existing shut off valve, John, the plumber cannot change the existing ball valve. It is highly recommended that this emergency stop gate valve be changed due to age and corrosion and possible leaks. Scope of work: Disconnect and drain existing 30 gallon water heater. Once water heater is removed on the plumber will install new 28 gallon Rheem water heater on existing plumbing with flex lines. Per Florida building code and electrical switch needs to be installed and hardwired to unit. Once unit is installed, a test will take place to ensure unit is operating properly and no leaks. John the plumber offers a six year parts and labor hassle, free warranty at no cost to customer. Customer also signed and agreed to change his 1 inch main valve emergency stop and three-quarter inch heater valve
